FCC Threatens to Block Calls from Companies Letting Robocalls Harass Customers

In 2020, the FCC approved rules forcing all voice service providers (cell phone companies) to verify the authenticity of incoming calls to get the robocall rush under control.

By the June 2021 deadline, AT&T, T-Mobile, and Verizon had all complied with the rules and implemented tech precisely.

But seven carriers, including Akabis, Cloud4, Global UC, Horizon Technology Group, Morse Communications, Sharon Telephone Company, and SW Arkansas Telecommunications and Technology, have all failed to implement technology to address these rules adequately.

In a statement on Monday, Loyaan A. Egal, FCC acting chief of enforcement standards, said, “These providers have fallen woefully short and have now put at risk their continued participation in the U.S. communications system. While reviewing their responses, we will not accept simple gestures given the gravity of what is at stake.”

The FCC’s response to a wave of spam and scam calling in recent years has been slow. The agency only recently approved a proposal for a rule requiring carriers to block texts from numbers that have previously been used illegally, such as defrauding customers.

It’s an attempt by the regulating agency to catch up to 2022 and the sophisticated ways consumers are being duped and defrauded – in some cases, with the help of their cell phone carriers.

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